When you become a subscriber to the Veterans’ Benefit Lottery, you become a ‘member’ of our organisation and are added to our membership database. This means that we will include you in decisions regarding the way the organisation moves forward. The organisation retains the overall final decision making powers but is very open to suggestions and discussions with those who support us. It also means that you can be a winner of our private, members only draws and could win one of the cash prizes on offer. When you cancel your subscription, you cease to be a member, it’s really simple and we thank you all sincerely for being members.
Funds generated by the Veterans’ Benefit Lottery enable The PTSD Project UK to provide services and support to those in the Armed Forces community, completely free of charge to the end user. We will never charge for a service provided to a veteran.

  1. Purchase of entries to the Veterans’ Benefit Lottery must be from the Promoter, in accordance with the terms under which it promotes its’ subscriptions and memberships.
    2. Entries will not be sold to or by any person in a street, unless sold from a kiosk or on the doorstep.
    3. Underage membership is not permitted under the Rules of the Society, members must be aged 16 or over to join. Any entrants found to be underage will forfeit the right to any prize and will have any monies paid in relation to the membership lottery returned to them.
    4. The Promoter reserves the right to use the data provided by entrants to verify against publicly available data sources that they are over the age of 16. We use a billing agent to deal with compliance issues regarding the handling of issues such as these.
    5. Entrants must provide accurate entry information, including name, personal address and inform the Promoter of any changes to these details as soon as they arise. This is also important to make sure that payouts can be effectively processed.
    6. Residents of England, Scotland and Wales (Great Britain) and Northern Ireland are permitted to enter. Those residing outside Great Britain, Northern Ireland, the Channel Islands, the Isle of Man and overseas, are not permitted to enter.
    7. Select employees of The PTSD Project and those employed by the National Mental Health Society are not permitted to enter the members draw.
    8. Entrants agree to the Promoter’s use of the information they provide in accordance with the current data protection regulations.
    9. The cost of each entry is £1. More than one entry per week may be purchased and payment must be made in advance by one of the methods permitted, subject to the below controls.
    10. Maximum number of entries per person is two. No extra entries may not be purchased.
    11. The PTSD Project is committed to operating a socially responsible lottery and as such will need to verify with entrants that they understand that this is a game of luck and that the odds are stacked against winning.
    12. Payments can be made by Direct Debit, Standing Order, Postal Cheque, Postal Order or by Mastercard or Visa. CAF cheques may not be used to purchase entries. We do not accept cash at all. Bank transfers are acceptable for memberships paid in advance of 12 months or more.
    13. Entries can be purchased online at ptsdproject.org
    14. The Promoter will conduct the Veterans’ Benefit Lottery draw every Friday (or on the next working day if this falls on a public holiday). The draw will be conducted by computer operated random number generator.
    15. The Veterans’ Benefit Lottery draw weekly prizes are: £1,000 1 x £500, 1 x £250, £100 x 5, £50 x 10, £25 x 10
    16. Prizes are paid into the winners’ bank account within 3 working days of a draw. In the event of the bank account rejecting the payment for any reason a cheque will be sent in the name of the entrant and sent to the address of the registered owners of all the winning entries. The default is for prizes to be paid onto the card which is used to purchase the entries. Should you wish to alter these details for payouts please email admin@ptsdproject.org
    17. Any prize cheques not banked by the recipient within 3 months of the date of issue will be cancelled and the value retained by the non profit organisation as a donation.
    18. The only prize alternatives are those stated by the Promoter. No interest is payable on prizes and the Promoter is not responsible for any delay in bank payments.
    19. From time to time the volume and/or value of prizes may increase.
    20. No liability is accepted for loss, damage or disappointment in relation to non-cash prizes. Non-cash prizes may also vary slightly from the image/description shown.
    21.In the case of a live entry winning a prize, entrants have the choice as to whether they have publicity photographs taken for possible inclusion on our website and in lottery marketing materials. When a winner chooses not to be photographed, a model/models may take their place. In the same fashion, winners who do not wish to publish their name and address can have these replaced by generic and random names and towns (full addresses are never disclosed and data is protected to the standards written in law).
    22. No liability is accepted for the loss, theft or delayed receipt of any communication sent by post.
    23. The Promoter may (without giving any reason or notice) decline to accept an application, cancel an existing subscription, or terminate or suspend the membership scheme. Providing that entrants have complied with the terms and conditions of the Veterans’ Benefit Lottery, such cancellation will not affect their prior purchase of lottery entries nor their rights as a holder of such lottery entries.
    24. Should the lottery be cancelled, entrants will be refunded payments for future draws.
    25. The Promoter’s decisions made according to the Terms and Conditions shall, once made, be final and binding.
    26. If you have an enquiry or a complaint about Veterans’ Benefit Lottery Members Only Draw, please email vbl@ptsdproject.org
    27. We use the services of an independent dispute resolution entity, the CCAC or Charity Advisory Complaints Commission to deal with any complaints/disputes that may arise, although we try everything to make sure everybody is happy because after all we are an organisation operated by volunteers for veterans and we belong to the people after all.
    28. We accept the decision of the CCAC in the case of any dispute resolution process and anybody entering into a dispute with us agrees to do the same. Their decision is final and no court or any other proceedings may take place after the decision of the CCAC, whatever decision they make. 
    29. No more than 60,000 entries or memberships (whichever the greater) may be sold for the Veterans’ Benefit Lottery. When such a time arises, these rules may be adjusted to incorporate more members or the members of the Veterans’ Benefit Lottery may be migrated to another competition within our group. The prizes shall remain at least the same value as on offer currently and if not, be improved. No prior written or verbal consent is required for migration, GDPR Compliance is met and adhered to and the transition would be seamless. That being said we are an ethical, transparent organisation and would inform all members of any changes as a matter of standard procedure. The competition would remain in support of the same cause, namely supporting veterans of the armed forces, in particular those suffering from PTSD and it’s many associated conditions, disorders and problems that arise from living with the condition.
    30. If you win the jackpot or any other prize, we will accept it as a donation of course, if that is your intention. If this is your desired outcome, simply let one of the team know and we will facilitate that for you. At this point, especially in the case of a major winner donating their winnings to the charity, you will be asked if you would be interested in our media coverage of you as a winner of £x,xxx who is donating it all to the charity. If you refuse to be interviewed by the press, we respect your privacy and would happily take notes over VideoLink or Skype etc, or even over the phone.

The Veterans’ Benefit Lottery is a trading style of PTSD Project UK – Veterans In Crisis & is a Members Only Draw. This is how you join….

  1. In these rules, ‘we’, ‘us’ and ‘our’ refer to PTSD Project UK – Veterans In Crisis, Veterans’ Benefit Lottery. Where we say “month”, we mean calendar month.
  2. The Veterans’ Benefit Lottery £1,000 Jackpot is a free prize draw for all PTSD Project UK – Veterans In Crisis members. 
  3. The prizes for the draw are:
    a. One grand prize of  £1,000, 1 x £500, 1 x £250, 5 x £100, 10 x £50, 10 x £25
    b. Additional perks (these are updated on the website as and when they are available).
  4. We may change the number or size of perks. If we do this, we do not need to notify you or change these rules, but we will advertise the prizes available on our website and other publicity for the Veterans’ Benefit Lottery Members Only Draw. All qualifying members in the draw have an equal chance of winning. We will not pay the prize to any person other than the winner.
  5. To be included in the draw, you must be a PTSD Project UK – Veterans In Crisis member and meet the criteria for entry. All qualifying members will be automatically entered into the draw – unless you ask not to be. PTSD Project UK – Veterans In Crisis users who are not members can register for membership via the website www.ptsdproject.org/lotto
  6. In order to be entered into the draw you must have an active subscription with PTSD Project UK – Veterans In Crisis. The fee for membership is £4 per month
  7. Entries are limited to two per person. So the most you can spend is £8 per month on Veterans’ Benefit Lottery Members Only Draw.
  8. We DO NOT fall under the regulations set out by the Gambling Commission or any other licensing body BUT we do adhere to their good practice guidelines just because they make an awful lot of sense and are there for the benefit of the public, as are we.

How to qualify to take part

  1. To be a qualifying customer for the draw, you must be an individual and be a current fee paying member of PTSD Project UK – Veterans In Crisis.
    Be at least 16 years old by the last day of the month before the Draw takes place, and Live in England, Northern Ireland Wales or Scotland and be entered in our records as living in one of those places. For this purpose we reserve the right to make enquiries about where you live, and it is our policy to disregard short term absences of up to 3 months from England, Northern Ireland, Wales or Scotland. 

Customers who are not included

  1. You are not eligible for the Draw if you are directly involved in or help with the Veterans’ Benefit Lottery Members Only Draw (not because we don’t trust you, but because it wouldn’t look good if the random number generator brings up your number, we just cannot be bothered with any questions being asked about or assumptions being made, so we thank you for being part of the organising, administration and operation of the Veterans’ Benefit Lottery Members Only Draw but can’t take your money too, as much as you may want to give it. Our organisers are free to play other draws run by other veterans organisations though and we encourage them to do so, after all, we are all in this together! 

If mistakes are made…

  1. We try our best to make sure that our records are correct and that all qualifying customers and only qualifying members have been entered into the draw. However, it is possible that, in a small number of cases, a non-qualifying customer may be entered or a qualifying customer may be entered more than once, or not entered at all.
  2. Where a qualifying member is entered more than once, we will not be responsible in any way to other entrants. But, we’ll take reasonable steps to prevent a customer from winning more than one prize. If, for whatever reason, a qualifying customer is left out of our records or out of the draw, we will not be responsible to them for any potential win they could have had. We will also not be responsible if we inadvertently pay a prize to someone who does not qualify, but we will take reasonable steps to ensure this does not happen and, where we discover the error, we will take reasonable steps to pay the prize to the next eligible person we randomly select.
  3. We will also not be responsible to any qualifying member if the draw cannot go ahead, is delayed or cancelled because of a legal or regulatory issue, a systems failure, the failure by any third party to perform services or for any cause beyond our reasonable control.

The Draw and how it works

  1. The Draw will be held every Friday at 12pm. We use Random Number Generator software to select the 28 winning numbers, fro a pool of a maximum number of entries – 60,000 – if they match a live entry that prize is credited to the original payment method that we hold on file. If that transaction does not complete for any reason (sometimes the person has cancelled the card/account etc but paid in advance for Veterans’ Benefit Lottery Members Only Draw, then we will make every effort to contact the winner by SMS, calls and emails, a letter to the home address held on file. If the prize is not claimed with 90 days of the draw, we consider it a donation and it is registered as such with the Committee.
  2. In all matters relating to the Draw, our decision is final and we will not respond to further questions or queries. We do not accept any liability for any letters or communications lost, damaged or delayed in transit.
  3. If the draw cannot take place on the scheduled date and time and is not cancelled it will take place as soon as is reasonably possible afterwards.

Announcing the winners

  1. Within one month of the date of the draw, but usually within hours of the winners being selected,  where we can, we will write to potential winners who have been selected, send an SMS and email informing of a win.
  2. ‘Write to’ in these rules includes written communication sent by email. We will use the last known email address that we have in our records. We may also try to contact potential winners by other means, such as telephone, where we have these details. We will let you know how you can claim your prize. To make sure you don’t miss out, it’s important that you tell us as soon as possible if you change your email address.
  3. If we cannot pay into an account for any reason, we may agree to pay you the prize in cash but before we pay out any prize money, we can require potential winners to provide reasonable proof of their identity, age and that they were living in England, Northern Ireland, Wales or Scotland as at the end of the month before the draw took place. We’ll let potential winners know what proof we need to see when we write to them.
  4. If we pay a prize to a person who falsely claims to be a winner, they are liable to pay back the prize money to us – as well as any extra costs, losses, damages and expenses experienced on our part, including any costs or other amounts we suffer in paying out the prize again to a genuine winner.
  5. If a qualifying customer, who we have selected as a potential winner of a prize, has died at any time before we are due to pay it, whether before or after the draw has taken place, we will allow the personal representative of that customer to claim the prize on behalf of their estate. To do this, the personal representative must show us proof of authority to act – such as letters of administration, a grant of probate or such other documents we consider sufficient – to prove that they are entitled to receive the prize.
  6. We may ask the winners to take part in further publicity, but they do not have to agree to do this. If we do not have a genuine winner who wants to appear in the advertising materials, then we can use actors/models etc or even software that imitates this.

How to stop taking part

  1. If, at any time, you decide you don’t want to take part in the Draw, please let us know by writing to us at: admin@ptsdproject.org. We are all volunteers so sometimes it takes us a few days to respond to all of the emails we receive as most of us hold down full time jobs in other fields. So if you decide to cancel please allow 5 working days before the money is due to be taken from your account.

Changes to the Draw and if we end the Draw

  1. We may cancel the draws or stop operating the Draw altogether, without notice, where we are prevented from continuing because of:
    a. A legal or regulatory issue,
    b. A systems failure,
    c. The failure by any third party to perform services; or
    d. Any other cause beyond our reasonable control.
  2. If this happens, we will notify you by placing a notice on our website as soon as we are practically able to afterwards.
  3. We may stop operating the Draw at any time by giving you notice. At any time by giving you notice, we may also change these Rules, including the features of the Draw – such as the amounts and number of prizes or the rules around qualifying  accounts.

The promoter

  1. PTSD Project UK Veterans In Crisis operates it’s own members draw. The organisation is run by committee. The named Director(s)/Secretary listed on Companies House records is not personally responsible for the operation of any of the services etc available from the PTSD Project UK – Veterans In Crisis, and is simply responsible for the duties as set out by Companies House and HMRC.
  2. Registered office address is Suite 2a, Blackthorn House, Mary Anne Street, Birmingham, B3 1RL