Veterans’ Benefit Lottery Membership T&Cs


Veterans’ Benefit Lottery and The PTSD Project are trading styles of the National Mental Health Society, a membership organisation with company status as a social enterprise.

Within these terms and conditions ‘members’, ‘subscribers’ and ‘entrants’ are one and the same. The ‘Promoter’ refers to National Mental Health Society and ‘Lottery’ is used to describe the members draw.

The following are the terms and conditions governing the National Mental Health Society’s Veterans’ Benefit Lottery.

National Mental Health Society
163 Cumberland Street

100% of lottery/membership proceeds (after prize money has been deducted) is passed to The PTSD Project, part of The UK Minds Foundation, registered charity number 1177631

When you become a subscriber to the Veterans’ Benefit Lottery, you become a ‘member’ of our organisation and are added to our membership database. This means that we will include you in decisions regarding the way the organisation moves forward. The organisation retains the overall final decision making powers but is very open to suggestions and discussions with those who support us.

Funds generated by the Veterans’ Benefit Lottery enable The PTSD Project to provide services and support to those in the Armed Forces community, completely free of charge to the end user. We will never charge for a service provided to a veteran.

1. Purchase of entries to the Veterans’ Benefit Lottery must be from the Promoter, in accordance with the terms under which it promotes its’ subscriptions and memberships.

2. Entries will not be sold to or by any person in a street, unless sold from a kiosk or on the doorstep.

3. Underage membership is not permitted under the Rules of the Society, members must be aged 16 or over to join. Any entrants found to be underage will forfeit the right to any prize and will have any monies paid in relation to the membership lottery returned to them.

4. The Promoter reserves the right to use the data provided by entrants to verify against publicly available data sources that they are over the age of 18. We use a billing agent to deal with compliance issues regarding the handling of issues such as these.

5. Entrants must provide accurate entry information, including name, personal address and inform the Promoter of any changes to these details as soon as they arise. This is also important to make sure that payouts can be effectively processed.

6. Residents of England, Scotland and Wales (Great Britain) and Northern Ireland are permitted to enter. Those residing outside Great Britain, the Channel Islands, the Isle of Man and overseas, are not permitted to enter.

7. Select employees of The PTSD Project and those employed by the National Mental Health Society or The UK Minds Foundation are not permitted to enter the members draw.

8. Entrants agree to the Promoter’s use of the information they provide in accordance with the current data protection regulations.

9. The cost of each entry is £1. More than one entry per week may be purchased and payment must be made in advance by one of the methods permitted, subject to the below controls.

10. Maximum number of entries per person is two. No extra entries may not be purchased.

11. The PTSD Project is committed to operating a socially responsible lottery and as such will need to verify with entrants that they understand that this is a game of luck and that the odds are stacked against winning.

12. Payments can be made by Direct Debit, Standing Order, Postal Cheque, Postal Order or by Mastercard or Visa. CAF cheques may not be used to purchase entries. We do not accept cash at all. Bank transfers are acceptable for memberships paid in advance of 12 months or more.

13. Entries can be purchased online at ptsdproject.org

14. The Promoter will conduct the Veterans’ Benefit Lottery draw every Friday (or on the next working day if this falls on a public holiday). The draw will be conducted by computer operated random number generator.

15. The Veterans’ Benefit Lottery draw weekly prizes are: £10,000, £1,000 £500, £100 x 5, £50 x 10, £25 x 10

16. Prizes are paid into the winners’ bank account within 3 working days of a draw. In the event of the bank account rejecting the payment for any reason a cheque will be sent in the name of the entrant and sent to the address of the registered owners of all the winning entries. The default is for prizes to be paid onto the card which is used to purchase the entries. Should you wish to alter these details for payouts please email admin@ptsdproject.org

17. Any prize cheques not banked by the recipient within 6 months of the date of issue will be cancelled and the value retained by the charity as a donation.

18. The only prize alternatives are those stated by the Promoter. No interest is payable on prizes and the Promoter is not responsible for any delay in bank payments.

19. From time to time the volume and/or value of prizes may increase.

20. No liability is accepted for loss, damage or disappointment in relation to non-cash prizes. Non-cash prizes may also vary slightly from the image/description shown.

21.In the case of a live entry winning a prize, entrants have the choice as to whether they have publicity photographs taken for possible inclusion on our website and in lottery marketing materials. When a winner chooses not to be photographed, a model/models may take their place. In the same fashion, winners who do not wish to publish their name and address can have these replaced by generic and random names and towns (full addresses are never disclosed and data is protected to the standards written in law).

22. No liability is accepted for the loss, theft or delayed receipt of any communication sent by post.

23. The Promoter may (without giving any reason or notice) decline to accept an application, cancel an existing subscription, or terminate or suspend the membership scheme. Providing that entrants have complied with the terms and conditions of the Veterans’ Benefit Lottery, such cancellation will not affect their prior purchase of lottery entries nor their rights as a holder of such lottery entries.

24. Should the lottery be cancelled, entrants will be refunded payments for future draws.

25. The Promoter’s decisions made according to the Terms and Conditions shall, once made, be final and binding.

26. If you have an enquiry or a complaint about Veterans’ Benefit Lottery, please email vbl@ptsdproject.org 

27. We use the services of an independent dispute resolution entity, the CCAC or Charity Advisory Complaints Commission to deal with any complaints/disputes that may arise, although we try everything to make sure everybody is happy because after all we are an organisation operated by volunteers for veterans and we belong to the people after all.

28. We accept the decision of the CCAC in the case of any dispute resolution process and anybody entering into a dispute with us agrees to do the same. Their decision is final and no court or any other proceedings may take place after the decision of the CCAC, whatever decision they make. 

29. No more than 60,000 entries or memberships (whichever the greater) may be sold for the Veterans’ Benefit Lottery. When such a time arises, these rules may be adjusted to incorporate more members or the members of the Veterans’ Benefit Lottery may be migrated to another competition within our group. The prizes shall remain at least the same value as on offer currently and if not, be improved. No prior written or verbal consent is required for migration, GDPR Compliance is met and adhered to and the transition would be seamless. That being said we are an ethical, transparent organisation and would inform all members of any changes as a matter of standard procedure. The competition would remain in support of the same cause, namely supporting veterans of the armed forces, in particular those suffering from PTSD and it’s many associated conditions, disorders and problems that arise from living with the condition.

30. If you win the jackpot or any other prize, we will accept it as a donation of course, if that is your intention. If this is your desired outcome, simply let one of the team know and we will facilitate that for you. At this point, especially in the case of a major winner donating their winnings to the charity, you will be asked if you would be interested in our media coverage of you as a winner of £xx,xxx who is donating it all to the charity. If you refuse to be interviewed by the press, we respect your privacy and would happily take notes over VideoLink or Skype etc, or even over the phone. 

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